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Creation of division ITnaplno
The creation of the ITnaplno.cz division was a natural outcome of our journey. When we started in 2019, we primarily focused on corporate IT issues. However, over time, we began to perceive an increasing need to provide more comprehensive and professional IT services. We observed that companies were looking not only for quick solutions to current problems but also for a partner who could assist them in overall IT management. Therefore, we decided to establish ITnaplno.cz so that we could provide our clients with a complete portfolio of IT services and be their long-term digital partner. Today, we are here to support your business in its entirety. Our teams of IT experts are ready to unlock your potential by taking care of all your IT needs. Your visions and goals become our challenges, and we look forward to taking steps together on the path to digital excellence.
Vznik divize IT Naplno
Vznik divize ITNaplno.cz byl přirozeným důsledkem naší cesty. Když jsme začínali v roce 2019, zaměřovali jsme se především na firemní IT problémy. Postupem času jsme však začali vnímat stále rostoucí potřebu poskytovat komplexnější a profesionálnější IT služby. We observed that companies were looking not only for quick solutions to current problems but also for a partner who could assist them in overall IT management. Therefore, we decided to establish ITnaplno.cz so that we could provide our clients with a complete portfolio of IT services and be their long-term digital partner. Today, we are here to support your business in its entirety. Our teams of IT experts are ready to unlock your potential by taking care of all your IT needs. Your visions and goals become our challenges, and we look forward to taking steps together on the path to digital excellence.
Partners
Advantages of External IT
Specialized Expertise
This means they have deeper knowledge of the latest technologies and practices.
Availability and Support
External providers often offer 24/7 support. This means they are available for any issues or needs, which can be crucial for the continuous operation of your business.
Costs
Flexibility
With an external solution, you can utilize only the services you need, when you need them. This allows for quick adaptation to the changing needs of your company without the necessity to increase internal capacity.
| IT Management |
| Regular maintenance and service interventions included in the price. |
| Regular maintenance of end devices |
| Remote support |
| Response time commitment (according to SLA) |
| Problem resolution commitment (according to SLA) |
| Individual SLA for VIP users |
| Monitoring |
| Internet connection |
| Network devices |
| Monitoring of end points |
| Síťové služby a aplikace (interní/externí) |
| Historie událostí |
| Backup |
| Reporting |
| Changes in the status of monitored devices |
| Incidents |
| Interventions carried out |
| Inventory |
| License |
| Notification of periodic HW and SW service |
| Secure |
| Basic protection |
| Advanced protection |
| Endpoint Detection and Response |
| Backup |
| Endpoint and virtual station backup |
| Backing up databases |
| Backing up network storage |
| Backup servers and workstations to the cloud |
| Advanced server and station backup |
| Other services |
| Intervention outside working hours |
| Discount on Microsoft 365 Business products |
| advanced station management and backup |
| Backup virtual stations to the cloud |
| BASIC |
| 2h / month |
| No |
| Yes |
| Yes (to 8h) |
| Yes (to 16h) |
| No |
| Continuously |
| Continuously |
| Continuously |
| Continuously |
| 12 month |
| No |
| Yes |
| Yes |
| Yes |
| Yes |
| Yes |
| Yes |
| No |
| No |
| No |
| No |
| No |
| No |
| No |
| No |
| According to the price list |
| Yes (to 10%) |
| No |
| Can be purchased |
| STANDARD |
| 2,5h / month |
| No |
| Yes |
| Yes (to 4h) |
| Yes (to 8h) |
| Can be purchased |
| Continuously |
| Continuously |
| Continuously |
| Continuously |
| 12 month |
| Yes |
| Yes |
| Yes |
| Yes |
| Yes |
| Yes |
| Yes |
| Yes |
| Can be purchased |
| Can be purchased |
| Yes |
| Yes |
| Yes |
| Can be purchased |
| Can be purchased |
| According to the price list |
| Yes (to 10%) |
| Dle SLA |
| Can be purchased |
| PREMIUM |
| 5h / měsíc |
| Yes |
| Yes |
| Yes (to 4h) |
| Yes (to 8h) |
| Can be purchased |
| Continuously |
| Continuously |
| Continuously |
| Continuously |
| 12 month |
| Yes |
| Yes |
| Yes |
| Yes |
| Yes |
| Yes |
| Yes |
| Yes |
| Yes |
| Can be purchased |
| Yes |
| Yes |
| Yes |
| Can be purchased |
| Can be purchased |
| According to the price list |
| Yes (to 10%) |
| Dle SLA |
| Can be purchased |
The prices listed are excluding VAT.
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